Steps to Troubleshoot Amazon Echo Registration Failure - Alexa Error 10:2:12:3:1

Wi-Fi is connected, but device won’t register or, 

Do you see Amazon Echo registration failure- Alexa error 10:2:12:3:1?

Or, if you own a device that displays error 12:2:15:10:1 i.e. Echo Dot registration failure!

Then, look out for the effective solutions below.

Initial Steps to Troubleshoot Echo Registration Failure Error

 
To begin:
-    Make sure that you run the latest version of Alexa software on your device. In case, you haven’t updated it, Download Alexa App from here
-    While using the login credentials ensure they are correct
-    The Echo dot device must be at least 8 inches away from walls
-    Don’t keep any electronic appliances between your wireless router and Echo device
-    Even your Echo device should not be connected to the wired network
-    For effective results, make sure your dual band wifi router is using the specified  bandwidth i.e. 2.4 GHz and 5.0 GHz

The Complete Registration Process of Echo Device

 
Once the above steps are followed, now implement the registration process again.
-    Firstly, restart your Alexa device
-    Secondly, press and hold the reset and hold button for at least 5 seconds with a small equipment like paperclip
-    Next, wait till the light ring turns off and again turns on. During this process, when the device light turns orange, it implies your Echo device has entered the setup mode
-    Then, open your Alexa app and follow the steps for Echo setup
-    Once it is done, turn off the modem for 30 seconds. Then, restart both-the modem and router
-    Simultaneously, unplug the power adapter of your Alexa device for 15 seconds. Then, plug it again
-    This will fix the Amazon Echo registration failure - Alexa error 10:2:12:3:1 or error 12:2:15:10:1

In case, the Echo registration failure problem still occurs then:

 
-    Sign-In your router settings using the IP address and authenticated login credentials
-    Next, tap on the advanced tab, once you successfully enter the setup
-    Then, select the “WAN Setup” from the sub-menu-> Click on checkbox in front of “DOS protection and Disable port scan”
-    Lastly, click on “Apply” button to make the changes.
However, after trying these steps, if your Echo registration problem still doesn’t fade away then, first check the device.
Simply put, make sure that your Echo device has no faults. And to do so,
-    Connect your Alexa device with some other wifi network and check if it works.
-    You can even try registering your device on some other Amazon account
Hope, after following this procedure for Amazon Echo registration failure- Alexa error 10:2:12:3:1, you’ve sorted the issue. In case, you need detailed instructions or still troubled by Echo registration failure- check out the advanced troubleshooting guide to fix Amazon Echo registration failure error.