Wi-Fi is connected, but device won’t register or, Do you see Amazon Echo registration failure- Alexa error 10:2:12:3:1? Or, if you own a device that displays error 12:2:15:10:1 i.e. Echo Dot registration failure! Then, look out for the effective solutions below. Initial Steps to Troubleshoot Echo Registration Failure Error To begin: - Make sure that you run the latest version of Alexa software on your device. In case, you haven’t updated it, Download Alexa App from here - While using the login credentials ensure they are correct - The Echo dot device must be at least 8 inches away from walls - Don’t keep any electronic appliances between your wireless router and Echo device - Even your Echo device should not be connected to the wired network - For effective results, make sure your dual band wifi router is using the specified bandwidth i.e. 2.4 GHz and 5.0 GHz The Complete Registration Process of Echo Device Once the above steps are followed, now
Setup Echo Alexa Smart Home Devices and Troubleshoot the WiFi, Bluetooth and Setup Issues of the Echo Alexa Device.